Our Conference schedule is as Unstoppable as you are. Get ready for an action-packed schedule of events throughout your time on the Gold Coast, full of education, celebration, collaboration, meeting new friends and reconnecting with others. Here are just a few event highlights to help you plan for your time on the Gold Coast.

Program

Wednesday 21 February 2024

9:00 am

Registration Open for Pre-Conference Workshops

10:00 am - 12:00 pm

Pre-Conference Workshops

10:00 am - 11:00 am

Unstoppable Coaching and Performance, hosted by Joanne Westover, People and Culture Director - Choice Hotels Asia-Pac - Ocean Room North

11:00 am - 12:00 pm

Demystifying Distribution, hosted by Daniel Griffiths, Revenue Manager, Scott Edgar, Sales Director and Katie Cage, Director of Marketing and Loyalty - Choice Hotels Asia-Pac - Ocean Room South

Register Here for Pre-Conference Workshops >

10:30 am

Registration open - Franchisees and Suppliers

12:00 pm - 12:45 pm

Lunch with Preferred Suppliers, proudly sponsored by Foxtel Business

12:50 pm

Choice Hotels Asia-Pac Unstoppable Conference Opening

12:55 pm – 14:50 pm

Corporate Business Sessions

  1. Choice Hotels corporate update with Trent Fraser, CEO, Choice Hotels Asia-Pac (including Q&A with Raul Ramirez Sanchez, Chief Segment & International Operations Officer, Choice Hotels International)

  2. Opening Speaker - Jelena Dokic proudly sponsored by Oracle Hospitality

14:55 pm - 15:30 pm

Afternoon tea with Preferred Suppliers, proudly sponsored by Digital Hotel

15:30 pm - 16:00 pm

International Operations Q&A Session with David Beers, Head of International Operations, Choice Hotels International and Anthony Stanley, Director of Performance and Revenue Management

16:15 pm - 17:15 pm

Round One Workshop Sessions

Introduction to Oracle Cloud PMS, hosted by Moana Heal and Rachael Pelikan - Dolphin Bay Room

Six practical tips to generate greater profits - Loftus Business Consulting, hosted by Eoin Loftus - Ocean Room

18:30 pm - 20:30 pm

Sunset Welcome Function, proudly sponsored by A.H. Beard

The Boatshed, Sea World Resort

Thursday 22 February 2024

8:00 am - 9:30 am

Breakfast by the Broadwater, proudly sponsored by Digital Stack

The Boatshed, Sea World Resort

9:30 am

Conference Day Two opens

9:30 am - 10:40 am

Corporate Business Session

  1. Oracle Hospitality event sponsor spotlight - Patrick Andres

  2. Looking back, look forward - Market insights with STR - Joanne Cohen

  3. Sales & Marketing - Navigating The Unstoppable - Kari Hunter, Senior Director of Strategy, Sales and Marketing

  4. Creating a sustainable future together, Choice Hotels Asia-Pac Environmental, Social, Governance launch with Kari Hunter, Senior Director of Strategy, Sales and Marketing and Anthony Stanley, Director of Performance and Revenue Management

10:40 am - 11:10 am

Morning tea with Preferred Suppliers, proudly sponsored by Open2View.

11:10 am - 12:45 pm

  1. Plenary Speaker, Simon Griffith, CEO and Founder Who Gives a Crap

  2. Unstoppable Franchisees 2023 Gold Awards Presentation with Trent Fraser, CEO Choice Hotels Asia-Pac and Anthony Stanley, Director of Performance and Revenue Management

12:50 pm - 13:50 pm

Lunch and Preferred Supplier exhibition hall open, proudly sponsored by Bidfood

14:00 pm - 15:00 pm

Round Two Workshop Sessions, proudly sponsored by Oracle Hospitality

  1. Customer Service, hosted by Amanda Stevens, Ocean Room

  2. Introduction to Oracle Cloud PMS, hosted by Moana Heal and Rachael Pelikan, Dolphin Bay Room

  3. Driving business to your hotel, hosted by Choice Hotels Asia-Pac Sales Team and Lenore Macnamara and Hayley Taylor from Flight Centre Broadwater Room

15:10 pm - 16:10 pm

Round Three Workshop Sessions, proudly sponsored by Loftus Business Advisory

  1. Customer Service, hosted by Amanda Stevens, Ocean Room

  2. Profit Boost – Six practical tips to generate greater profits, hosted Eoin Loftus, Dolphin Bay Room

  3. Amping your Digital Marketing, hosted by Katie Cage, Director of Marketing and Loyalty and Niti Lakdavala, Senior Manager, Digital Demand Generation, Broadwater Room

18:30 pm - 19:20 pm

Pre-Dinner Drinks and Canapés, proudly sponsored by Coca Cola Europacific Partners (CCEP)

Sea World

19:30 pm - 23:30 pm

Choice Hotels Asia-Pac 2023 Awards Dinner, proudly sponsored by Hunter Amenities

Sea World Plaza

Dress code: Tropical

Guest Speakers

Simon Griffith
Who Gives a CrapRead More
Amanda Stevens
Consumer FuturistRead More
Jelena Dokic
Tennis player, commentator and motivational speakerRead More
Raul Ramirez Sanchez
Chief Segment and International Operations Officer | Choice Hotels InternationalRead More
David Beers
Head of International Operations | Choice Hotels InternationalRead More
Trent Fraser
CEO Choice Hotels Asia-PacRead More
Kari Hunter
Senior Director of Strategy, Sales & Marketing, Choice Hotels Asia-PacRead More
Anthony Stanley
Director of Performance & Revenue Management, Choice Hotels Asia-PacRead More

Workshops

Opportunities to help you keep this Unstoppable momentum going.

Whether you’re a hands-on learner, someone who loves to share ideas in an open forum, or if you prefer to take a deep dive into a topic, we have sessions designed just for you.

Workshops will run in two streams on day two of the conference. Workshops spaces will be allocated on a first-come-first-served basis so no need to pre-register.

Profit Boost – Six practical tips to generate greater profits.

Hear six practical tips that can generate your business $10,000’s a year in additional profitability. The presenter, over a 30-year career building & operating 6 hotels, has successfully developed up to 148 ways to build greater profitability. Over $7.5 million per annum in recommendations to his clients, past 15-months. These tips are proven to work!

Hosted by Eoin Loftus, Loftus Business Advisory & Hotel Refurbs

Customer Service with Amanda Stevens

Returning for a third time to the Choice Hotels Asia-Pac conference, Amanda Stevens' specialty is the customer experience. In her workshop sessions, Amanda will help you understand the needs of your customers now and into the future.

Hosted by Amanda Stevens

Introduction to ORACLE Hotel Property Management Solution

Oracle cloud-based property management system gives new ways to innovate by easily integrating other technologies and empowers staff to perform at their best. This introductory session will delve deeper into how Oracle PMS can:

  • Tackle a full spectrum of hotel operational tasks

  • Improve the guest experience with new ways to enhance their stay

  • Grow revenue from conferences and banquets

  • Bases decisions on facts from insights captured across the business

  • Increase revenue through upgrade and sell functionalities

Hosted by Moana Heal and Rachael Pelikan, Oracle Hospitality

Driving business to your hotel

Join the Choice Sales Team and one of our major consortia partners and key clients to hear how together we can build on the positive corporate momentum. This workshop will equip you with proven and easy to implement sales strategies to drive business at your hotel, so you can be Unstoppable.

Hosted by Choice Hotels Asia-Pac Sales Team, Lenore Macnamara and Hayley Taylor from Flight Centre

Amping your Digital Marketing

An effective digital marketing strategy helps you drive business growth by expanding and re-enforcing your online visibility & increasing customer engagement. Join this workshop to learn more about the tools that are available to incorporate into and execute your strategy.

Hosted by Katie Cage, Director of Marketing and Loyalty and Niti Lakdavala, Senior Manager, Digital Demand Generation - Choice Hotels Asia-Pac

Pre-Conference Workshops

Before the conference starts, begin your Unstoppable journey with two workshops designed to delve into two important aspects of any business, people management and revenue generation. Register Here for Pre-Conference Workshops >

Session One: UNSTOPPABLE Coaching for Performance and Growth Skills 101

Don’t let you or your people leader’s confidence or ability hold you back from having productive and effective conversations about improving team members performance. This workshop covers essential coaching and counselling skills for People Leaders at all levels in your business, which are foundational and critical to developing your unstoppable high performing teams and individuals.

Hosted by Joanne Westover, People and Culture Director - Choice Hotels Asia-Pac

Session Two: Demystifying Distribution

Join members of the Choice Revenue Management, Marketing & Sales teams to get a deeper understanding of distribution and how to sell more of your rooms strategically. Discover the topics covered →

Hosted by Daniel Griffiths, Revenue Manager, Scott Edgar, Sales Director and Katie Cage, Director of Marketing and Loyalty - Choice Hotels Asia-Pac

Events

Welcome Function

  • Date: Wednesday 21 February

  • Time: 6:30 pm to 8:30 pm

  • Location: The Boatshed, Sea World Resort

  • Dress Code: Smart Casual

Held at the end of the first day, our official Welcome Function at the Boatshed kicks off the festivities with the backdrop of a memorable sunset.

Day Two Breakfast

  • Date: Thursday 22 February

  • Time: 8:00 am to 9:30 am

  • Location: The Boatshed, Sea World Resort

Head back to The Boathouse on Thursday morning to start our day off right. It's just as spectacular by day as it was by night!

Choice Hotels Asia-Pac 2023 Awards Dinner

  • Date: Thursday 22 February

  • Time: 18:30 pm to 23:30 pm

  • Location: Sea World Plaza

  • Dress Code: Tropical

Following pre-dinner drinks and entertainment at Dolphin Beach, we'll come together at Sea World Plaza to honour our best properties and people across our network.